Manager, Facilities and Workplace Solutions in Copenhagen

Manager, Facilities and Workplace Solutions in Copenhagen, Capital, Denmark | Research & Discovery at Genmab Skip to main content Skip to main content Healthcare Professionals Patients & Care Partners Partnerships Contact Working at Genmab Career Areas Application Process Locations Talent Community Job Search Corporate Sign in Close the popup Sign in to Phenom Careers Enjoy a personalized jobs search Sign in with Google Employee Login Sign in with Google Sign up Saved jobs (0) Healthcare Professionals Patients & Care Partners Partnerships Contact Saved jobs (0) Toggle navigation - - Recruitment Fraud Warning: Please note that Genmab never requests payment, banking details, or Social Security numbers during the recruitment process. All legitimate job opportunities are listed exclusively on our Careers page at https://careers.genmab.com. If you receive suspicious communications claiming to be from Genmab, please report them to recruitingfraud@genmab.com immediately. For more details, click here. Close Covid-19 banner Recruitment Fraud Warning: Please note that Genmab never requests payment, banking details, or Social Security numbers during the recruitment process. All legitimate job opportunities are listed exclusively on our Careers page at https://careers.genmab.com. If you receive suspicious communications claiming to be from Genmab, please report them to recruitingfraud@genmab.com immediately. For more details, click here. Close Covid-19 banner Manager, Facilities and Workplace Solutions Location Copenhagen, Capital, Denmark Category Research & Discovery Job Id R16875 Hybrid Save Apply Now We are extra[not]ordinary*(ex· tra· not· or· di· nary |\ ik- str-not- r-d - ner- ) Adjective: A unique word for Genmab meaning to go way beyond what is usual; to be remarkable; proudly unique and authentic Back to search results Previous job Next job JOB DESCRIPTION At Genmab, we are dedicated to building extra[not]ordinary® futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines® that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals’ unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role As Manager, Soft Services, you will be responsible for delivering high-quality workplace and facilities services across Genmab's headquarters and QC laboratory in Ballerup, with the potential to support additional European sites as the organisation continues to evolve. You will lead a range of services including cleaning, catering, security, reception, workplace support, and other facilities-related services as required, ensuring a safe, compliant, and positive workplace experience for employees and visitors. This is a highly visible role requiring strong stakeholder management skills, sound operational judgement, and the ability to work independently. You will have the freedom to make decisions, drive improvements, and build strong partnerships with both internal stakeholders and external service providers. This is an environment where people are trusted to take ownership, make decisions, and deliver results. You will have the freedom to drive improvements and shape services while working alongside an experienced and supportive Facilities team that values collaboration, accountability, and continuous improvement. Responsibilities Lead the day-to-day delivery of soft facilities services, including cleaning, catering, security, reception, workplace support, and other facilities-related services as required. Lead and develop facilities personnel and service delivery teams, including direct reports and outsourced service providers, fostering a culture of service excellence, accountability, and continuous improvement. Act as the primary point of contact for external service providers, overseeing contract performance, service quality, and vendor relationships. Ensure services are delivered in line with business needs, stakeholder expectations, and agreed service levels. Develop and maintain strong relationships with stakeholders across the business, translating operational requirements into effective workplace solutions. Coordinate workplace planning activities, including seating plans, office moves, workspace reconfigurations, and furniture management. Support facility operations through routine inspections and close collaboration with Hard FM colleagues to address maintenance and workplace issues. Manage soft services budgets, including forecasting, expenditure tracking, cost control, and identification of efficiency opportunities. Support procurement activities, including purchase orders, invoice review, contract renewals, and vendor evaluations. Lead workplace-related projects such as service transitions, office improvements, vendor change initiatives, and cross-functional or global facilities projects. Maintain accurate documentation, service records, and compliance-related information. Support compliance requirements and contribute to inspection readiness across the facilities environment. Support facilities operations across additional locations and assume broader facilities management responsibilities as organisational needs evolve. Requirements Proven experience managing soft facilities services, ideally within a corporate, life sciences, pharmaceutical, biotech, or similarly regulated environment. Strong background in vendor and contract management, including developing service level agreements and holding service providers accountable for performance and quality. Experience leading facilities teams, outsourced service providers, and multiple service streams simultaneously. Excellent stakeholder management and communication skills, with the ability to build trusted relationships across all levels of the organisation. Highly self-motivated and comfortable working independently within a framework of ownership and accountability. Experience managing budgets, forecasting costs, and identifying opportunities for operational improvements. Strong organisational and project management skills, with the ability to prioritise effectively in a dynamic environment. Experience working with procurement and ERP systems such as SAP is advantageous. GMP and/or GxP experience is considered a strong advantage, particularly given the increasing manufacturing activities at the Ballerup site. This is a predominantly onsite role requiring regular physical presence to support operational activities, stakeholders, and service providers. Willingness and ability to travel occasionally within Europe as required (up to approximately 10%). Fluent English is required. Danish language skills are strongly preferred due to regular interaction with local service providers. Bachelor's degree in Facilities Management, Business Administration, or a related discipline, or equivalent professional experience. The proposed gross annual/hourly base salary range for this position, in the primary location, based on a full time schedule is: DKK571.200,00---856.800,00 The final salary offer will depend on several factors, including your skills, qualifications, and experience. In addition to base salary, this position is eligible to additional forms of compensation, such as discretionary bonuses and long-term incentives. When you join Genmab, you become a part of a culture that supports your physical, financial, social, and