Customer Support Specialist til Billy by Shine - Shine

Customer Support Specialist til Billy by Shine - Shine This website uses cookies to ensure you get the best experience. Shine and our selected partners use cookies and similar technologies (together “cookies") that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies" at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. 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Vendors Youtube, Meta Accept these cookies Decline all non-necessary cookies Skip to main content Career menu Employee Log in as employee Candidate Log in to Connect Homepage shine.co Share page Facebook X LinkedIn Mail Revenue · Copenhagen Customer Support Specialist til Billy by Shine Apply We usually respond within a week Brænder du for at skabe fantastiske kundeoplevelser? Har du interesse for regnskab, bogføring og teknologi? Vil du være en del af et ambitiøst team, hvor du gør en reel forskel for tusindvis af små virksomheder? Så er det måske dig, vi leder efter. Hvem er vi? Hos Billy by Shine arbejder vi hver dag på at gøre regnskab enkelt for små virksomheder. Vores cloudbaserede regnskabsprogram gør det nemt for iværksættere og virksomheder at fakturere, håndtere regninger og holde styr på deres bogføring - uden at være regnskabseksperter. Vi er et passioneret team, der brænder for at levere den bedste oplevelse til vores kunder. Nu søger vi en ny kollega til vores Customer Support-team, som har lyst til at hjælpe vores kunder med både support og rådgivning. Dine arbejdsopgaver Som Customer Support Specialist bliver du en vigtig del af kundernes oplevelse med Billy. Du hjælper dem med at få mest muligt ud af systemet og guider dem gennem både tekniske og regnskabsmæssige spørgsmål. Dine primære opgaver vil være: Hvem er du? Vi leder først og fremmest efter den rette person. Du motiveres af at hjælpe andre, tager ansvar og trives i et miljø, hvor dagene sjældent er ens. Vi forestiller os, at du: Det er en fordel, hvis du har erfaring fra kundeservice, support eller regnskab - men det er ikke et krav. Vi sørger for en grundig onboarding og oplæring. Hvorfor vælge Billy by Shine? Hos Billy bliver du en del af en virksomhed i udvikling, hvor dine idéer bliver hørt, og hvor du har mulighed for både faglig og personlig udvikling. Vi tilbyder blandt andet: PraktiskSådan ansøger du Har vi fanget din interesse? Send os dit CV samt en kort motiveret ansøgning, hvor du fortæller, hvorfor du gerne vil være en del af Customer Support-teamet hos Billy by Shine. Vi holder samtaler løbende og ansætter, så snart vi har fundet den rette kandidat. Vores rekrutteringsproces 1 20 minutters indledende samtale En uformel samtale, hvor vi lærer hinanden lidt bedre at kende, og hvor vi fortæller mere om rollen og Billy. 2 1,5 times interview på vores kontor i København Her går vi mere i dybden med din erfaring, dine kompetencer og dine motivationer. Du vil også blive præsenteret for en mindre case, så vi kan få et indblik i din måde at arbejde og tænke på. 3 Mød en af dine kommende kolleger Du får mulighed for at møde en fra teamet, høre om hverdagen i Customer Support og stille alle de spørgsmål, du måtte have. 4 Tilbud Hvis vi begge føler, at der er et godt match, glæder vi os til at tilbyde dig en plads på holdet. Det tilbyder vi Lige muligheder for alle Vi følger princippet om ligebehandling og vurderer alle jobansøgere ud fra deres kvalifikationer. Vi diskriminerer ikke på baggrund af køn, seksuel orientering, hudfarve, race eller etnisk oprindelse, religion, handicap eller andre forhold i henhold til gældende lovgivning. Department Revenue Role Customer Service Locations Copenhagen Apply Revenue · Copenhagen Customer Support Specialist til Billy by Shine Tell us why you want to join Shine Did you mean Where did you first hear about this job offer?*Required Select an option Select an option Ageras career site Recommendations from your network LinkedIn job offers LinkedIn posts Welcome to the Jungle Glassdoor Indeed HelloWork Others Stepstone Ageras career site Recommendations from your network LinkedIn job offers LinkedIn posts Welcome to the Jungle Glassdoor Indeed HelloWork Others Stepstone Personal information Preview summary. First name*Required Did you mean Last name*Required Did you mean Email*Required Did you mean Phone*Required 244 results found No results found Upload CV*Required Drop your file or upload Click to upload Drop to upload Upload more Uploading… Additional files Drop your file or upload Click to upload Drop to upload Upload more Uploading… Required. I have read the Privacy Policy and accepted them. * Yes, Shine may also contact me about future job opportunities. Please wait for the video answers to finish processing before submitting your application. Privacy Policy for Candidates This personal data protection policy aims to inform you about the processing activities carried out by Shine when collecting your personal data on our recruitment website "careers.shine.fr" and, more generally, in the context of reviewing your application for roles offered by Shine. It is in accordance with the European regulations on personal data protection, particularly the Regulation of 27 April 2016 (GDPR), which came into effect on 25 May 2018, across the European Union. In line with GDPR principles, we take all necessary measures to ensure that your personal data is: - processed lawfully, fairly, and transparently; - collected for specific, explicit, and legitimate purposes; - relevant and limited to what is necessary for those purposes; - stored only for the time required, in accordance with our data retention policies; - handled in a way that ensures appropriate security and confidentiality, protecting it from loss, accidental destruction, alteration, or unauthorized access. Who is this policy for? This policy applies to candidates applying for job opportunities at Shine, whether directly via our recruitment site or through recruitment agencies, job boards, social networks (such as LinkedIn), or any other useful channels in the recruitment process. What personal data do we collect and for what purposes? Recruitment operations and matching We collect data to process your application and suggest roles that may match your profile. This data is either provided directly by you or shared with us by third parties (such as recruiters, job boards, or professional social networks). In such cases, Shine is not responsible for how those third parties handle your data, as you have a separate relationship with them. We may update your profile using publicly available information from platforms like LinkedIn, via our data processor Hiresweet. Only relevant data is collected. 1) Application review This includes contacting you about roles or future