Customer Consultant

Customer Consultant --> We are searching for a Customer Consultant to join our team This position is based at our friendly office in Roskilde (Denmark), and you will join team Customer Consultants organized in Customer & Business Processes. The team is in charge of customer relations together with our Customer Account Managers, and we secure high customer satisfaction towards agreements and economy with our customers. The position offers you the chance to be a part of a highly skilled and dedicated customer team, where collaboration, timely agreements, improvements, and customer satisfaction is a part of our exciting agenda. At BEC, we prefer to collaborate often in the office, but we also keep the opportunity to work remotely up to 8 days per month. Your direct manager will be Rasmus Rosenville Nielsen. Primary task and responsibilities include: Strengthen our customer relations and satisfaction Engage with our customers to secure value of the deliveries from BEC Handle administrative tasks - including economy, agreements and proposals Stakeholder management with Development, Operations, Legal and Finance Continual improvement of internal processes and ways of working To succeed you will have: A curious mind with an open nature and desire to knowledge-share with others Fluent in Danish and English (written and spoken) Educational background in banking, financial sector or similar Working experience from banking, financial sector or similar Experience with customer relations and stakeholder management To be a part of a team and thrive with responsibility Focus on efficiency and improvements Desire to do a difference everyday It’s nice-to-have: Experience within change management Experience in onboarding customers to new solutions Knowledge within BEC systems Skilled user in MS Office Be your best self with BEC’s benefits! We offer a diverse range of benefits for our employees. Here are just a few of them. Professional development Healthy, varied lunch and fruit in the canteen Active staff associations: yoga, cycling, go-karting, games, bowling etc. Flexible working hours Pension scheme Health and dentist insurance. Referral bonus What does the recruitment process look like? Send us your CV: We want to get to know you Screening call: Let’s chat and see if we’re a match Meet your future manager and team: See who you’ll be working closely with. Personality and cognitive test: Let’s learn more about you. Meet our talent partner and your future manager once more: Get feedback on your test results. Time to sign the contract: We’re ready to welcome to BEC! If you have questions, please contact Taent Attraction Partner Anders Skak-Arsntrup at rud@bec.dk Share Share Post Email Share Join a community of people sharing great ambitions BEC is a financial technology company creating IT solutions for Danish banks. Together, we enable bank customers to invest online, take out loans and transfer money. In other words, we deliver the tech it takes to run a bank. We have 1,600+ employees spread across locations in Denmark and Poland. We collaborate in a flat hierarchy with a high degree of mutual trust. Here, great ideas have no rank, and we invite everybody to chip in to create the strongest IT solutions for our Danish banks. We're an equal opportunities employer. We hire top talent regardless of race, religion, color, national origin, sexual orientation, gender identity, or age. Learn more about us in our culture book: W e are BEC Join a community of people sharing great ambitions BEC is a financial technology company creating IT solutions for Danish banks. Together, we enable bank customers to invest online, take out loans and transfer money. In other words, we deliver the tech it takes to run a bank. We have 1,600+ employees spread across locations in Denmark and Poland. We collaborate in a flat hierarchy with a high degree of mutual trust. Here, great ideas have no rank, and we invite everybody to chip in to create the strongest IT solutions for our Danish banks. We're an equal opportunities employer. We hire top talent regardless of race, religion, color, national origin, sexual orientation, gender identity, or age. Learn more about us in our culture book: W e are BEC --> Application due 10/9/2026 Start date Start as soon as possible Department 83017 - Customer Team --> Work hours Position type Category Workplace Roskilde Homepage bec.dk Workplace Reference Custom text 1 Custom text 2 4/8/2026 Custom text 3 Custom list 1 BEC Custom list 2 Both Custom list 3 Attachments --> Contact E-mail E-mail E-mail E-mail More vacant positions Følg oss LinkedIn Twitter Homepage Facebook Instagram Youtube --> Tip en ven Print